I took my family to dinner on Oct ** to have the Salmon * course dinner which Bonefish...

GetHuman-iluvlpnp's customer service issue with Bonefish Grill from October 2018

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I took my family to dinner on Oct ** to have the Salmon * course dinner which Bonefish emailed me the offer. When I ordered it, the waiter had no idea what I was talking about and said there was no such offer. I told him I had the offer on my cell phone (which I left in my car) and could go get it to show him. He said no, he went back * additional times to the back, and first time said again, I was wrong, and the *rd time he went back he said he knew what it was now. It was embarrassing to have to argue about a dinner special that your company sent me via email. The dinner was delicious but that first part left a bad taste in my mouth! Thanks for listening. I just think the wait staff and management should know about what offers the company is sending out to the public.
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Bonefish Grill

Customer service issue
Reported by GetHuman-iluvlpnp
Oct 17th, 2018 - 3 mons ago
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Oct 17th, 2018 5:02pm