I ordered Reign The complete series from Greg Rice** on August *rd. I had sent emails t...

GetHuman-slysbob's customer service issue with Bonanza from August 2018

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The issue in GetHuman-slysbob's own words
I ordered Reign The complete series from Greg Rice** on August *rd. I had sent emails to him before that date and never received a reply to any of them, so perhaps I should not have placed the order. But it has been * days since the order and no shipping info. I checked my paypal account and he has received the payment, it is not in pending status any more and I can't cancel the payment, so he has received it. What I would like is for him to send the order quickly, but I am concerned at this point that he either can not send the order or will not send the order. If the order is not going to be sent quickly, I would like the order cancelled and a full refund given. How can this be done? Can Bonanza contact the seller and find out what is going on and let me know? Thank you, Robert White
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Bonanza

Customer service issue
Reported by GetHuman-slysbob
Aug 8th, 2018 - 4 mons ago
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Seen by 12 customers so far
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GetHuman-slysbob started working on this issue
Aug 8th 1:41pm