I ordered for a trip yesterday Tuesday **nd March. The driver called, asked for my loca...

GetHuman5881557's customer service issue with Bolt Bus from March 2021

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The issue in GetHuman5881557's own words
I ordered for a trip yesterday Tuesday **nd March. The driver called, asked for my location and confirmed he was coming. After waiting for,about **nins or so he called that he had arrived but he was at my location. I afterwards called him severally but he kept engaging his phone. I sent him an SMS to cancelled the trip if he was t coming but he refused. after several minutes I had to cancel myself

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Bolt Bus

Customer service issue
Reported by GetHuman5881557
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 33 others
0 customers following this

Timeline

GetHuman5881557 started working on this issue
Mar 24th 9:45am