Accidentally booked a bus for Dec. * and wanted to book for Dec.**. Dec. * was $**.** a...

GetHuman1533680's customer service issue with Bolt Bus from November 2018

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The issue in GetHuman1533680's own words
Accidentally booked a bus for Dec. * and wanted to book for Dec.**. Dec. * was $**.** and Dec.** was $**.**. They would not credit the $**.** and charge $**.**. I travel bolt bus every week for * years. Cannot believe they could not resolve the problem.this is not the way you treat a loyal customer. Customer service is a failing in most business so obviously loyalty is no longer important. Business do not care about losing a customer, very sad.
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Bolt Bus

Customer service issue
Reported by GetHuman1533680
Nov 10th, 2018 - 10 mons ago
I have an issue with Bolt Bus too
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Seen by 3 customers so far
Similar issue to 49 others
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GetHuman1533680 started working on this issue
Nov 10th, 2018 2:23am