P***enger who threatened my life should not have been allowed to ride. I had to hold it...

GetHuman639871's customer service issue with Bolt Bus from April 2018

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Help with my Bolt Bus issue
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman639871's next move: talk to Bolt Bus when they open.
Bolt Bus's call center is closed now. We will send GetHuman639871 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman639871's own words:
P***enger who threatened my life should not have been allowed to ride. I had to hold it in for hours as he was seated by the bathroom. No phone numbers for management exist, apparently, as I'm still looking for someone to speak with in person
I trust that Bolt Bus will make this right and come up with a resolution that is fair.
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Bolt Bus

Customer service issue
Reported by GetHuman639871
Apr 29th, 2018 - 3 mons ago
I have an issue with Bolt Bus too
Not resolved
Seen by 2 customers so far
Similar issue to 22 others
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Timeline
GetHuman639871 started working on this issue
Apr 29th 5:44pm