Between *:** a.m and *:** a.m. on Thursday, Oct. *, ****, I went through the drive thru...

GetHuman-dixiepe's Complaint issue with Bojangles' Famous Chicken 'n Biscuits from October 2020

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The issue in GetHuman-dixiepe's own words
Between *:** a.m and *:** a.m. on Thursday, Oct. *, ****, I went through the drive thru on Patton Avenue, Asheville, NC and ordered breakfast which totaled $*.**. I gave the lady a $**.** bill and she handed me a handful of change ($.**). I started to pull off and realized she had not given me my cash change. I went to the drive thru window (no one is allowed inside) and asked for it. She said she would have to get the manager, which she did and they counted the cash drawer and was only over what the change would be for $**.**. I know I gave her $**.** because I had gotten it from the ATM yesterday. I didn't think to ask the lady's name or the manager's, so I could include it in this email. I realize I can't prove I gave her $**.** as the receipt only showed a cash sale of $*.** and she didn't enter the amount I gave her. I've accepted the fact I won't see the $**.**, I just wanted to vent. I've worked in retail before and one of the things we were trained to do with a cash sale was not to put the cash in the drawer until change had been given, therefore preventing a mistake like this.

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Bojangles' Famous Chicken 'n Biscuits

Complaint issue
Reported by GetHuman-dixiepe
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 13 others
0 customers following this

Timeline

GetHuman-dixiepe started working on this issue
Oct 1st, 2020 11:18am