I bought a salt and pepper electrical mill from Bodum for over £** a while back from a...
GetHuman3761059's Complaint issue with Bodum from October 2019
Help with my Bodum issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3761059's own words
I bought a salt and pepper electrical mill from Bodum for over £** a while back from a Bodum store. It has an outer layer all in silicon and operates when you tilt. After a certain time the silicon outer layer all became sticky as if dirty. We tried many times to clean but the stickiness has persisted to a point where the set is now usable. **I would like to ask for your help in getting a replacement. **Can you please let me know if you have received complaints about this product and how you can help me resolve it? I think for the amount of money spent, I should have seen better and longer use out of this and the stickiness is a fault rather than a normal process. I possess many items in my kitchen made with silicon and none have suffered the same fate.
GetHuman3761059 did not yet indicate what Bodum should do to make this right.
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How GetHuman3761059 fixed the problem
Gave up! Nothing could be done to help me because your agent told me the goods I bought were discontinued and therefore they can’t help me
Please help with my Bodum issue
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