Hi I have been using a red bodum stainless steel travel cup for quite some time now and...

GetHuman-mrskimsp's customer service issue with Bodum from March 2019

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The issue in GetHuman-mrskimsp's own words
Hi I have been using a red bodum stainless steel travel cup for quite some time now and it has been brilliant keeping my tea hot for many hours. I was then given a black stainless steel mug exactly the same and it does not keep the liquid hot for very long at all. I have done a test with them both at exactly the same time and the black one does not hold it's temperature. Why is this? Can it be faulty or does the black one not work the same. I am very disappointed with this especially as i have raved about the red cup to many people as i am so impressed with it.
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Customer service issue
Reported by GetHuman-mrskimsp
Mar 27th, 2019 - 23d ago
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GetHuman-mrskimsp started working on this issue
Mar 27th 1:13pm