Dear Bodum,**I have an eight cup French press-black plastic, glass carafe-and I have be...

GetHuman-lydiale's customer service issue with Bodum from January 2019

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The issue in GetHuman-lydiale's own words
Dear Bodum,**I have an eight cup French press-black plastic, glass carafe-and I have been very pleased with it!**Unfortunately, I recently dropped the plunger and a little plastic piece that keeps the lid stable broke away from the lid. That results in my coffee getting grinds in it because when I push the plunger down, it is no longer balanced and wobbles down the carafe, pushing grinds out the sides of the screen.**Do you offer a replacement plunger for this model? Happy to provide photos.**Thanks in advance for your guidance.**Kindly,**Lydia
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Customer service issue
Reported by GetHuman-lydiale
Jan 15th, 2019 - a mon ago
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GetHuman-lydiale started working on this issue
Jan 15th 1:53am