Get Human has marked this issue has been fixed. This is false!
GetHuman1390774's customer service issue with Bodum from October 2018
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Help with my Bodum issue
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The issue in GetHuman1390774's own words
I want to return the burr grinder for warranty. ... Purchased Bodum Burr Grinder through Aamzon on ********. Per your website this product is warrantied for one year. Currently my burr grinder has stopped working. Please advise how to send it back for warranty service.
I don't want to speak with a customer service representative who is try to offer me free vitamins, free cruise, time share or a free gift certificate. I repeatedly told him to stop offering me useless stuff and work on resolving my warranty issue. It was extremely frustrating asking the customer service representative to give me a code and send me a packing slip to return my Bodum Burr Grinder for warranty.
Resolve this issue and take my information, process the warranty and fix my burr grinder.
I've tried resolving this issue by calling your warranty center and completing this form. Terrible customer service. Get Human has checked "fixed" for my issue. That is false. Nothing has been fixed or resolved. Tried calling back and the recording says "duplicate caller" and "error" then hangs up.
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