We bought a electric pour over coffee pot in February of ****. The basket that holds th...

GetHuman-rbchaste's customer service issue with Bodum from June 2018

Help with my Bodum issue
We bought a electric pour over coffee pot in February of ****. The basket that holds the grounds has stained and the stains can not be removed. It is made from a clear poly material. My daughter has the same coffee maker and it has not done this. I would appreciate a return answer. I have tried to call with no avail. ***-***-****. Thanks Robert Chasteen.
I trust that Bodum will make this right and come up with a resolution that is fair.
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Bodum

Customer service issue
Reported by GetHuman-rbchaste
Jun 5th, 2018 - 15d ago
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Fixed
Seen by 9 customers so far
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Timeline
GetHuman-rbchaste started working on this issue
Jun 5th 2:50pm
GetHuman-rbchaste indicated the issue is not fixed yet.
Jun 6th 3:53pm
GetHuman-rbchaste indicated the issue is not fixed yet.
Jun 6th 4:02pm
GetHuman-rbchaste indicated the issue is not fixed yet.
Jun 6th 4:03pm
GetHuman-rbchaste indicated the issue is not fixed yet.
Jun 8th 6:33pm