Ordered a lift bed and mattress for my parents. The installer never checked the bed an...

GetHuman-rainyjoh's customer service issue with Bob's Discount Furniture from November 2018

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Ordered a lift bed and mattress for my parents. The installer never checked the bed and it did not work when he left. The repair person came out today and said the parts needed are on back order and it can't be fixed until January. It came broken and now we have to wait over a month to fix it! We spent over $*,*** for a gift for my elderly parents that they cannot use. Quite simply unacceptable and I would like to know what Bob will do about this!
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Bob's Discount Furniture

Customer service issue
Reported by GetHuman-rainyjoh
Nov 24th, 2018 - 10 mons ago
I have an issue with Bob's Discount Furniture too
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Seen by 5 customers so far
Similar issue to 142 others
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GetHuman-rainyjoh started working on this issue
Nov 24th, 2018 10:03pm