I just want an answer to a question about the book I plan to publish. The answer that...

GetHuman-blkeyes's customer service issue with Blurb.com from August 2018

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The issue in GetHuman-blkeyes's own words
Send for publishing, look for errors, fix them, then order more books. ... I just want an answer to a question about the book I plan to publish. The answer that I found online is not sufficient.**I did not receive a reply to my previous request for help but I will explain again.**I would like to publish the book, look for errors, correct them, then order a number of books.**The answer in my online Help says that you cannot edit the book once it has been sold. Does my first copy count as "sold"?
There is no phone number and no Live Chat to ask a quick question.
Just an answer to a simple question!
Since ****
Tried online Help. The answer is about "after the book is sold". Can I fix errors after I receive my own copy? Does the first cooy count as being sold?
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Blurb.com

Blurb Book Smart
Customer service issue
Reported by GetHuman-blkeyes
Aug 21st, 2018 - 3 mons ago
I have an issue with Blurb.com too
Fixed
Seen by 10 customers so far
Similar issue to 72 others
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Timeline
GetHuman-blkeyes started working on this issue
Aug 21st 7:45pm
GetHuman-blkeyes shared this issue with friends on Facebook
Aug 21st 7:47pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 21st 10:31pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 22nd 5:17pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 22nd 9:10pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 22nd 9:12pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 24th 7:04pm
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 25th 2:30am
GetHuman-blkeyes indicated the issue is not fixed yet.
Aug 25th 2:31am