Back in January of ****, I returned a men's winter coat order * *********. I explicitl...

GetHuman-hdrusso's Complaint issue with Bluefly.com from October 2019

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The issue in GetHuman-hdrusso's own words
Back in January of ****, I returned a men's winter coat order * *********. I explicitly followed Bluefly customer service Rep Jackie's instructions she sent me in an email. It is not ** months later and your company still has not issued my refund. I have sent several emails to *****@***.com on several occasions but they have all been ignored. The last time Jackie from your customer service corresponded with me back on January **, ****, she said I would get the refund less a fee of $*.**. I have all email correspondence I sent if you need to review them. *I immediately returned the merchandised unused and according to your customer service departments instructions so I fail to understand why your company is not issuing my refund or responding to my numerous emails. Please refund my money immediately.*Howard Russo**** ***-****

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Bluefly.com

Complaint issue
Reported by GetHuman-hdrusso
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 204 others
0 customers following this

Timeline

GetHuman-hdrusso started working on this issue
Oct 28th, 2019 4:30am
GetHuman-hdrusso indicated the issue is not fixed yet.
Nov 2nd, 2019 3:35pm