I have * unauthorized charges on my card. After being hung up on after being on hold fo...
GetHuman5962065's Report Fraud issue with Bluebird by American Express from April 2021
Help me with my issue
First: share to improve GetHuman5962065's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5962065 may need:
Username, Password, and Email address on the account
The issue in GetHuman5962065's own words
I have * unauthorized charges on my card. After being hung up on after being on hold for ** min, I finally get * of the * people that work in fraud. They email me the declaration of fraud form. The link takes you to a page that says it doesn't exist. I wrote my own declaration, sent pics of the text message asking if I made the charges,which I replied "no", and they still took the money. Got an email saying it was declined. Money was taken off card AFTER the text & email. The girl at bluebird told me they couldn't fax me the form. But I found a fax number and faxed them everything I had in the time frame of "within** days". Now can't get a hold of anyone here. Haven't received any mail, texts, or emails from them. I want my $***.** back. They clearly messed up.
GetHuman5962065 did not yet indicate what Bluebird by American Express should do to make this right.
I have an issue with Bluebird by American Express too
How GetHuman5962065 fixed the problem
We are waiting for GetHuman5962065 to fix the problem and share the solution with the rest of us customers.
Please help with my Bluebird by American Express issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bluebird by American Express customer problems.