My Amex card was stolen last week. **I have hundreds of dollars in unauthorized charges...
GetHuman4645465's customer service issue with Bluebird by American Express from April 2020
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The issue in GetHuman4645465's own words
My Amex card was stolen last week. **I have hundreds of dollars in unauthorized charges that I need to rectify, and every time I go through the arduous process of navigating the IVR and select "lost or stolen card" I get disconnected! **What is usually unparalleled Amex caliber customer success is regretfully lackluster at this point!**If I wanted such low-brow treatment I would have gotten a GreenDot card!**I need someoneFrom Amex to reach out to me immediately.
GetHuman4645465 did not yet indicate what Bluebird by American Express should do to make this right.
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GetHuman4645465 indicated the issue is not fixed yet.
Apr 15th, 2020 7:16pm
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