My Amex card was stolen last week. **I have hundreds of dollars in unauthorized charges...

GetHuman4645465's customer service issue with Bluebird by American Express from April 2020

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The issue in GetHuman4645465's own words
My Amex card was stolen last week. **I have hundreds of dollars in unauthorized charges that I need to rectify, and every time I go through the arduous process of navigating the IVR and select "lost or stolen card" I get disconnected! **What is usually unparalleled Amex caliber customer success is regretfully lackluster at this point!**If I wanted such low-brow treatment I would have gotten a GreenDot card!**I need someoneFrom Amex to reach out to me immediately.

GetHuman4645465 did not yet indicate what Bluebird by American Express should do to make this right.

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Bluebird by American Express

Customer service issue
Reported by GetHuman4645465
Apr 15th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1421 others
0 customers following this


GetHuman4645465 started working on this issue
Apr 15th, 2020 2:54pm
GetHuman4645465 indicated the issue is not fixed yet.
Apr 15th, 2020 7:16pm

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