American Express Bluebird Doesn't Answer Phone...Ever

GetHuman-coolbron's customer service issue with Bluebird by American Express from April 2020

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The issue in GetHuman-coolbron's own words
Unlock Account by calling customer service, ... AMEX Bluebird are not answering their phone. They took my direct deposit and locked my account. I cant access my money*account. for * days i have been calling for like * hours at least per day. I only talked to them once and they transferred me and it cut off as usual. Please help me!
That I'm about to sue their butts and AMEX if possible.
They could answer the telephone. That's a thought. Being that I've called *** times and talked to someone * time before being transferred and cut off. Hey Bluebird, the blinking light that beeps are people waiting for hours to talk to you. You could answer the phone.
Their rules and procedures only protect them and ***** us royally.
I've tried calling AMEX and they answered really quick, like a copany should. unfortunately, their systems don't talk to eachother and they transferred and got hung up on too. I also filed a complaint with the banking industry and FDIC. I filed another complaint with BBB. I don't know what else to do. They have **** of mine but wont give me access and dont answer the phone. I'm screwed!
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Bluebird by American Express

Calling Customer Service
Customer service issue
Reported by GetHuman-coolbron
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1162 others
0 customers following this

Timeline

GetHuman-coolbron started working on this issue
Apr 11th 10:54pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 11th 10:56pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 12th 5:37am
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 12th 5:39am
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 14th 11:15pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 14th 11:17pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 14th 11:20pm
GetHuman-coolbron indicated the issue is not fixed yet.
Apr 14th 11:32pm

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