GetHuman3344153's customer service issue with Bluebird by American Express from July 2019
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The issue in GetHuman3344153's own words
Withdraw from my Bluebird account to pay my rent ... Got an email from Bluebird stating some policy was crossed in their agreement. So my account is suspended. I was literally on my way to Walmart to withdraw from my Bluebird so I can pay my rent. Well have NO access to MY funds. Spoke with a rep, she couldn't give me answers in how to withdraw. All she could do was send an "email" to the review dept. explaining my very important circumstance of my rent being paid. That was * hours and nothing from Bluebird or help.
My rent is due TODAY. I was not involved with anything iilegal and court orders , or liens against account. Legally besides those few reasons they have no right to legally not allow me access to withdraw my funds.
Just grant me one way to withdraw my funds! Done.
I use the card and services all the time
Don't know anything else I can do.
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