Before contacting them, items GetHuman2317103 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman2317103's own words
I have a pre authorized check from my bluebird account that was never cashed by the person I wrote it to..... Talked last night to an AMEX and she actually told me that’s it’s my loss. I hope their calls are recorded. I have never ever had a problem with AMEX, so I would believe this to be an isolated occurrence and not customer service they represent. After asking for a supervisor she simply hung up....
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