Yes a couple days ago I had arranged to purchase some health insurance the amount of...

GetHuman1534025's customer service issue with Bluebird by American Express from November 2018

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The issue in GetHuman1534025's own words
Yes a couple days ago I had arranged to purchase some health insurance the amount of *** that particular day and then a week from then I was going to pay another *:** so the premium could be paid. Thanks for everything wait till after *:** even though I knew I got my ticket for the Rarity on my card and as soon as I took my card at *:* it had $*** missing.it was the unauthorized in the you don't have permission to take all the extra money and then they lied to me about everything I have called and thought something was everybody and I need my money back in my account or just lie and I'm canceling them and they have not been cooperating for this been very rude.Agent Contact Information**Albert Groff**Bene Markets LLC**(***) ***-****, this information is the agents that handled it and set it up in the number also.. Me*They have me as Member ID:**********.**Below is the full receipt copied from my email it was only supposed to charge me *:** and they ended up charging me over for ** and it has been a nightmare the last two days arguing with them one supervisor even made a comment then already issued a refund back to my card but I have not seen nothing at all in this is urgent can I please please get a call back at ***-***-******Thank you for your order!* *This transaction appears on your statement as:**“AdroitHealthGroup ***-***-****" or "Health **********" **Description:*Impact Health, Key Protector * SHB Dental, Prescription Plan - AddOn, Monthly Admin Fee - **, Discount Rx, Enrollment Fee*Member ID:***********Today's Charges:*$***.***Member Information*John Jones****** Stucki Rd*Elberta, AL *****-**********@***.com*Credit Card - xxxxxxxx*****Date:*November *, *****Transaction ID:************Plan Information*The details of your program, or policy schedule of benefits, will be sent under separate cover from the administrator via electronic or paper method.**Agent Contact Information**Albert Groff**Bene Markets LLC**(***) ***-****** **If you have any questions, please contact your agent or Member Service (Mon-Fri *:** am to *:** pm CST) at ***-***-**** or CSR@adroithealthgroup.com **Sincerely,*Member Service

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Bluebird by American Express

Customer service issue
Reported by GetHuman1534025
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 156 customers so far
Similar issue to 851 others
0 customers following this

Timeline

GetHuman1534025 started working on this issue
Nov 10th, 2018 8:12am