I made a purchase on eBay and within minutes was notified by eBay the seller's account...

GetHuman-nanakime's customer service issue with Bluebird by American Express from June 2018

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The issue in GetHuman-nanakime's own words
I made a purchase on eBay and within minutes was notified by eBay the seller's account had been compromised by a third party, the product didn't exist, and the listing had been removed. I called Bluebird to stop the transaction but was told I had to wait, then go through a process. The funds are now officially stolen and I need to know how to get it back. eBay did not receive or process the funds, so they won't issue a refund. I need to find all the hoops I need to jump through at Bluebird so I can correct this problem. Any advice?
GetHuman-nanakime did not yet indicate what Bluebird by American Express should do to make this right.
I have an issue with Bluebird by American Express too
How GetHuman-nanakime fixed the problem
It is not resolved. I have to wait until my non-existant purchase doesn't arrive by it's due date to file a dispute. I asked if I had to wait until the funds had officially been stolen and then I could get my money back by filing a dispute and the rep said yes. So now I wait.
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Bluebird by American Express

Customer service issue
Reported by GetHuman-nanakime
Jun 28th, 2018 - a yr ago
I have an issue with Bluebird by American Express too
Fixed
GetHuman-nanakime shared how to fix
Seen by 7 customers so far
Similar issue to 164 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-nanakime started working on this issue
Jun 28th, 2018 3:39pm
GetHuman-nanakime indicated the issue is not fixed yet.
Jun 28th, 2018 5:57pm
GetHuman-nanakime indicated the issue is not fixed yet.
Jun 28th, 2018 6:15pm
GetHuman-nanakime confirmed the issue is fixed. Hooray!
Jul 1st, 2018 5:28pm