Can I take my American Express card to the bank to take out cash

GetHuman820903's customer service issue with Bluebird by American Express from June 2018

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The issue and preferred resolution, in GetHuman820903's own words:
The problem I ran into: Can I take my American Express card to the bank to take out cash
I trust that Bluebird by American Express will make this right and come up with a resolution that is fair.
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Bluebird by American Express

Customer service issue
Reported by GetHuman820903
Jun 26th, 2018 - 2 mons ago
I have an issue with Bluebird by American Express too
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Seen by 3 customers so far
Similar issue to 154 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman820903 started working on this issue
Jun 26th 1:49am