Need to make sure insurance is current, and need to set up direct deposit

GetHuman486345's customer service issue with Blue Shield (CA) from May 2018

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The issue in GetHuman486345's own words
The problem: Need to make sure insurance is current, and need to set up direct deposit
GetHuman486345 did not yet indicate what Blue Shield (CA) should do to make this right.
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Blue Shield (CA)

Customer service issue
Reported by GetHuman486345
May 17th, 2018 - 5 mons ago
I have an issue with Blue Shield (CA) too
Not resolved
Seen by 8 customers so far
Similar issue to 102 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman486345 started working on this issue
May 17th 2:42am