This is Shirley Jones with Cquentia NGS, LLC. We are receiving EFT payment without any...

GetHuman1648199's customer service issue with Blue Cross and Blue Shield of (MS) from November 2018

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The issue in GetHuman1648199's own words
This is Shirley Jones with Cquentia NGS, LLC. We are receiving EFT payment without any explanation of benefits or explanation of payment. Our NPI* ********** and TAX ID* *********. We're also being told by the customer service department that we are to contact the patients for any EOB's. We had not succeeded in obtaining any information from the patients. Please forward to my email the necessary forms to stop EFT payments as we would like all payment and explanations on payment*benefits via mail.
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Blue Cross and Blue Shield of (MS)

Customer service issue
Reported by GetHuman1648199
Nov 28th, 2018 - 9 mons ago
I have an issue with Blue Cross and Blue Shield of (MS) too
Not resolved
Seen by 3 customers so far
Similar issue to 13 others
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Timeline
GetHuman1648199 started working on this issue
Nov 28th, 2018 8:37pm