I have been medically cleared by Johns Hopkins University to undergo Cochlear Transplan...

GetHuman1061122's customer service issue with Blue Cross and Blue Shield of (MS) from August 2018

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The issue in GetHuman1061122's own words
I have been medically cleared by Johns Hopkins University to undergo Cochlear Transplant Surgery. I seek information on what my BC*BS Member ID R******** coverage would be for the device, and the procedure. **When I inquired with BC*BS months ago via fepblue.org, I was given information on a bone-anchored hearing aid, which is NOT what I seek. **I also have lost my ability to log into my fepblue.org account (*****@***.com * ID)...have on-line attempted twice to reset my password...no automated email response from fepblue.org.**HELP! Thanks, John R. Gray
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Blue Cross and Blue Shield of (MS)

Customer service issue
Reported by GetHuman1061122
Aug 31st, 2018 - a yr ago
I have an issue with Blue Cross and Blue Shield of (MS) too
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Seen by 8 customers so far
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Timeline
GetHuman1061122 started working on this issue
Aug 31st, 2018 6:10pm
GetHuman1061122 indicated the issue is not fixed yet.
Aug 31st, 2018 8:05pm
GetHuman1061122 indicated the issue is not fixed yet.
Aug 31st, 2018 9:47pm
GetHuman1061122 indicated the issue is not fixed yet.
Sep 1st, 2018 1:57pm
GetHuman1061122 indicated the issue is not fixed yet.
Sep 1st, 2018 6:09pm