I tried to logon to our provider portal and it is saying that my account has been revok...

GetHuman-drandrea's customer service issue with Blue Cross and Blue Shield of (MS) from August 2018

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The issue in GetHuman-drandrea's own words
I tried to logon to our provider portal and it is saying that my account has been revoked. I need access to verify patients eligibility and benefits daily for our office. Can someone please email me what steps I need to take to fix this problem? thanks
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Blue Cross and Blue Shield of (MS)

Customer service issue
Reported by GetHuman-drandrea
Aug 9th, 2018 - a yr ago
I have an issue with Blue Cross and Blue Shield of (MS) too
Fixed
Seen by 4 customers so far
Similar issue to 5 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-drandrea started working on this issue
Aug 9th, 2018 4:24pm
GetHuman-drandrea indicated the issue is not fixed yet.
Aug 9th, 2018 4:25pm