Need to know old member id, group *, and termination date

GetHuman228573's customer service issue with Blue Cross and Blue Shield (TN) from June 2018

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The issue and preferred resolution, in GetHuman228573's own words:
The problem I ran into: Need to know old member id, group *, and termination date
I trust that Blue Cross and Blue Shield (TN) will make this right and come up with a resolution that is fair.
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Blue Cross and Blue Shield (TN)

Customer service issue
Reported by GetHuman228573
Jun 5th, 2018 - 19d ago
I have an issue with Blue Cross and Blue Shield (TN) too
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Seen by 2 customers so far
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman228573 started working on this issue
Jun 5th 11:40am