I am trying to get precertification for radiation therapy for a patient of ours. I was...

GetHuman1334263's customer service issue with Blue Cross Blue Shield (TX) from October 2018

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The issue in GetHuman1334263's own words
I am trying to get precertification for radiation therapy for a patient of ours. I was told it goes thru Evicore. Called them and Pt is not in their data base. Can not get ahold of a live person to get this completed.
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Blue Cross Blue Shield (TX)

Customer service issue
Reported by GetHuman1334263
Oct 12th, 2018 - 2 mons ago
I have an issue with Blue Cross Blue Shield (TX) too
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Seen by 8 customers so far
Similar issue to 38 others
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GetHuman1334263 started working on this issue
Oct 12th 7:10pm