trying desperately to speak to a live customer advocate vs. the continuous time consumi...

GetHuman-clarape's customer service issue with Blue Cross Blue Shield (TX) from September 2018

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The issue in GetHuman-clarape's own words
trying desperately to speak to a live customer advocate vs. the continuous time consuming circle of the automated system that leaves my questions unresolved. calling from a specialist ofc , trying to determine if a very specific cpt code on a members plan requires PA. service not one offered in list of the automated system. other carries have ways to get to live rep if questions unanswered but yet to find that option with bcbs... please help! thx in advance.
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Blue Cross Blue Shield (TX)

Customer service issue
Reported by GetHuman-clarape
Sep 19th, 2018 - 6 mons ago
I have an issue with Blue Cross Blue Shield (TX) too
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Seen by 8 customers so far
Similar issue to 34 others
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GetHuman-clarape started working on this issue
Sep 19th, 2018 1:39pm