Hi. My name is Ola and I am with The Memorial Hospital in Craig, CO. NPI...

GetHuman739810's customer service issue with Blue Cross/Blue Shield (IL) from June 2018

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Before contacting them, items GetHuman739810 may need:
Account name, Policy/member number, Billing address, Account phone number, Account email, and Social Security number
GetHuman739810's next move: have a Blue Cross/Blue Shield (IL) rep call.
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The issue and preferred resolution, in GetHuman739810's own words:
Hi. My name is Ola and I am with The Memorial Hospital in Craig, CO. NPI: **********. We received a check dated *******, in the amount of $**.**, ck *:**********. We do not have the patient info attached, therefore, do not know to whom to post this payment. Could someone please call me @ (***) ***-**** or email me @ *****@***.com. We just need a copy of remittance advice, please so that we can get payment posted to correct patient account. Thank You!
I trust that Blue Cross/Blue Shield (IL) will make this right and come up with a resolution that is fair.
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Blue Cross/Blue Shield (IL)

Customer service issue
Reported by GetHuman739810
Jun 1st, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman739810 started working on this issue
Jun 1st 7:23pm