I have a hospital bill that says insurance co denied claim, and I would like to know why

GetHuman636107's customer service issue with Blue Cross/Blue Shield (IL) from April 2018

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The issue in GetHuman636107's own words
The problem: I have a hospital bill that says insurance co denied claim, and I would like to know why
GetHuman636107 did not yet indicate what Blue Cross/Blue Shield (IL) should do to make this right.
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Blue Cross/Blue Shield (IL)

Customer service issue
Reported by GetHuman636107
Apr 27th, 2018 - 5 mons ago
I have an issue with Blue Cross/Blue Shield (IL) too
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Seen by 2 customers so far
Similar issue to 123 others
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Timeline
GetHuman636107 started working on this issue
Apr 27th 11:06pm