I emailed that I want to cancel the service and was notified there was a cancelation fe...

GetHuman-jffamily's customer service issue with Blue Apron from March 2019

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The issue in GetHuman-jffamily's own words
I emailed that I want to cancel the service and was notified there was a cancelation fee. My son sent it to me for a free trial*The food is good but I travel often and food has gone to waste. When I first sent notification, I was told there was a cancelation fee. I saw no indication of that when I signed up for the free trial. When I first wrote to cancel I was offered a discount of $**.**. As much as I appreciate that t here should not be any cancellation fee..*I do want to cancel. If I have to pay the $**.** I will but it is not appropriate to have to pay anything. Please advise.*Janet Frishman
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Blue Apron

Customer service issue
Reported by GetHuman-jffamily
Mar 12th, 2019 - 5 mons ago
I have an issue with Blue Apron too
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Seen by 8 customers so far
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GetHuman-jffamily started working on this issue
Mar 12th 1:58pm