My name is Daniel Cooper, my account is *****@***.com. I play WoW*classic. Some one has...

GetHuman-cooper_d's Hacked Account issue with Blizzard from July 2020

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GetHuman-cooper_d's next move: find and follow the right step-by-step guide.
Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cooper_d will need to dig through the advice provided by Blizzard, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cooper_d can let us know if they help or not.
Before contacting them, items GetHuman-cooper_d may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cooper_d's own words
My name is Daniel Cooper, my account is *****@***.com. I play WoW*classic. Some one has added an authenticator to my account with out my knowledge or approval. I need the authenticator removed because I cannot log in to my account. I have tried uninstalling the game and reinstalling it and it didn't help. Can someone PLEASE remove the authenticator so I can log in to WoW classic. Forgot MY Battle Tag is Handydan****. I think.

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Blizzard

Hacked Account issue
Reported by GetHuman-cooper_d
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 3530 others
0 customers following this

Timeline

GetHuman-cooper_d started working on this issue
Jul 11th 2:27pm

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