OK, I'll try this. I own on disk the Star Craft games "Wings of Liberty", "Heart of th...

GetHuman-bmloganj's customer service issue with Blizzard from February 2020

Help with my Blizzard issue
The issue in GetHuman-bmloganj's own words
OK, I'll try this. I own on disk the Star Craft games "Wings of Liberty", "Heart of the Swarm", and "Legacy of the Void". It has been along time since I played these games. So of course my account needed to up date. "Wings of Liberty" did fine, but the other two wants me to pay $**.**. I made the mistake of paying for the "Heart of the Swarm". If I can I'll try and get my money back later. Now it wants me to pay for "Legacy of the void". I found by accident how to enter the game code, when i did that the response was that it was active on another account. I just want to get this resolved. I hope you can help me get this done.

GetHuman-bmloganj did not yet indicate what Blizzard should do to make this right.

How GetHuman-bmloganj fixed the problem
Blizzard tech fixed it. Just keep on them, don't quite until you are happy with the results.
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Blizzard

Customer service issue
Reported by GetHuman-bmloganj
Feb 4th, 2020 - a year ago
Fixed
GetHuman-bmloganj shared how to fix
Seen by 9 customers so far
Similar issue to 4226 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-bmloganj started working on this issue
Feb 4th, 2020 5:56pm
GetHuman-bmloganj indicated the issue is not fixed yet.
Feb 4th, 2020 6:00pm
GetHuman-bmloganj indicated the issue is not fixed yet.
Feb 5th, 2020 2:38am
GetHuman-bmloganj indicated the issue is not fixed yet.
Feb 6th, 2020 1:30pm
GetHuman-bmloganj confirmed the issue is fixed. Hooray!
Feb 7th, 2020 9:59pm