I have absolutely locked myself out of my blizzard account. Its an old E-mail...

GetHuman-madsespe's customer service issue with Blizzard from January 2020

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The issue in GetHuman-madsespe's own words
I have absolutely locked myself out of my blizzard account. Its an old E-mail (*****@***.com) that I cant log into anymore due to not remembering the password, and the security questions that involve who I sendt e mail to etc I answered incorrectly and im banned from my e mail. **another issue is the fact that i had the authenticator app, broke the phone, and I cant remove the authenticator becasue I have a new number *** ********, my old number was *** *** ** ***. I cannot do anything without the authenticator code, which is impossible for me to get, believe me I have tried. I am the owner of my account and WOW is charging me money for my subscribtion, which I cannot access or cancel. If I can talk to Blizzard support over a live chat then im sure we can solve the problem. but I am getting frustrated when this is costing me money and I have bought WOW, overwatch, hots, destiny *, heartstone and am planning to buy COD, so Its not an otion to make a new blizzard account. PLEASE HELP.

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Blizzard

Customer service issue
Reported by GetHuman-madsespe
Jan 27th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 4167 others
0 customers following this

Timeline

GetHuman-madsespe started working on this issue
Jan 27th, 2020 12:23pm
GetHuman-madsespe indicated the issue is not fixed yet.
Jan 28th, 2020 12:10am

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