The email to my account has been changed so I no longer know the log in information to...

GetHuman-toweredp's Hacked Account issue with Blizzard from December 2019

Help with my Blizzard issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-toweredp's own words
The email to my account has been changed so I no longer know the log in information to get to my account.

GetHuman-toweredp did not yet indicate what Blizzard should do to make this right.

How GetHuman-toweredp fixed the problem

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Blizzard

Hacked Account issue
Reported by GetHuman-toweredp
Dec 24th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3654 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-toweredp started working on this issue
Dec 24th, 2019 7:41pm
GetHuman-toweredp confirmed the issue is fixed. Hooray!
Dec 27th, 2019 1:41am

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