Someone changed my blizzard account email and password so I am locked out and they have...

GetHuman4121436's Hacked Account issue with Blizzard from December 2019

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Before contacting them, items GetHuman4121436 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4121436's own words
Someone changed my blizzard account email and password so I am locked out and they have been logging into all my characters on both retail and classic to probably sell*drop my items*money

GetHuman4121436 did not yet indicate what Blizzard should do to make this right.

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Blizzard

Hacked Account issue
Reported by GetHuman4121436
Dec 19th, 2019 - a year ago
Not resolved
Seen by 28 customers so far
Similar issue to 3559 others
0 customers following this

Timeline

GetHuman4121436 started working on this issue
Dec 19th, 2019 12:25pm
GetHuman4121436 confirmed the issue is fixed. Hooray!
Dec 19th, 2019 12:26pm
GetHuman4121436 indicated the issue is not fixed yet.
Dec 19th, 2019 12:48pm

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