i was logged out of my battle.net account, and after trying to log back in i was unable...

GetHuman-dtempra's Recover Account issue with Blizzard from December 2019

Help with my Blizzard issue
The issue in GetHuman-dtempra's own words
i was logged out of my battle.net account, and after trying to log back in i was unable to. i tried to recover the password after doing the "forget my password" but the email which is associated with my account i no longer use, i tried to contact blizzard through the official support page on the website but had no luck, even with sending photos of my official ID, i just would like to be able to log back into my account to join the newest expansion of Hearthstone, i would like to find out what i can do in order to recover my Battle.net account and my hearthstone as well as change the email associated with it to a new email which i more actively use.**thank you for your help

GetHuman-dtempra did not yet indicate what Blizzard should do to make this right.

How GetHuman-dtempra fixed the problem
I was so frustrated that I made a new account and posted about my problem on the blizzard support forum, luckily one of the support techs saw it and helped me resolve the issue
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Blizzard

Recover Account issue
Reported by GetHuman-dtempra
Dec 11th, 2019 - a year ago
Fixed
GetHuman-dtempra shared how to fix
Seen by 10 customers so far
Similar issue to 3437 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-dtempra started working on this issue
Dec 11th, 2019 6:32am
GetHuman-dtempra indicated the issue is not fixed yet.
Dec 11th, 2019 11:58am
GetHuman-dtempra indicated the issue is not fixed yet.
Dec 12th, 2019 6:40am
GetHuman-dtempra indicated the issue is not fixed yet.
Dec 12th, 2019 10:58pm
GetHuman-dtempra confirmed the issue is fixed. Hooray!
Dec 14th, 2019 9:27am
GetHuman-dtempra confirmed the issue is fixed. Hooray!
Dec 14th, 2019 9:29am

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