I was ** yr vet to WoW, upon returning I found out that my accnt and all my chars were...

GetHuman3334137's customer service issue with Blizzard from October 2019

Help with my Blizzard issue
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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman3334137's own words
I was ** yr vet to WoW, upon returning I found out that my accnt and all my chars were gone which really upset me. Despite this I still decided to get back in the game but the battle net app would not let me renew my subscription for my new accnt so I waited ** hrs still wouldn't let me. So I bought a $** blizzard card to put money on my account. Now imagine my surprise when I found that you guys don't allow us to use that money to add subscription time total bc IMO. So now I can't refund the card and can't play WoW I only wanted one month and since I've paid blizzard almost $**** in games and subscription time I didn't think it would be a big deal for tall to give me * month to resolve this problem quickly and bring back a dedicated player to your franchise.

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Blizzard

Customer service issue
Reported by GetHuman3334137
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6348 others
0 customers following this

Timeline

GetHuman3334137 started working on this issue
Oct 26th, 2019 11:56pm
GetHuman3334137 shared this issue with friends on Facebook
Oct 26th, 2019 11:58pm