I was ** yr vet to WoW, upon returning I found out that my accnt and all my chars were...
GetHuman3334137's customer service issue with Blizzard from October 2019
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The issue in GetHuman3334137's own words
I was ** yr vet to WoW, upon returning I found out that my accnt and all my chars were gone which really upset me. Despite this I still decided to get back in the game but the battle net app would not let me renew my subscription for my new accnt so I waited ** hrs still wouldn't let me. So I bought a $** blizzard card to put money on my account. Now imagine my surprise when I found that you guys don't allow us to use that money to add subscription time total bc IMO. So now I can't refund the card and can't play WoW I only wanted one month and since I've paid blizzard almost $**** in games and subscription time I didn't think it would be a big deal for tall to give me * month to resolve this problem quickly and bring back a dedicated player to your franchise.
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