Today, I tried launching Overwatch to play Junkenstein's Revenge: Legendary, with my yo...

GetHuman3792536's customer service issue with Blizzard from October 2019

Help with my Blizzard issue
The issue in GetHuman3792536's own words
Today, I tried launching Overwatch to play Junkenstein's Revenge: Legendary, with my younger brother, and my cousin. It didn't launch. I tried again, and it gave a code about how it failed to gather the files. So i clicked it to see if i can fix it. The instructions said to either delete the Overwatch Launcher.exe and to scan*repair Overwatch, or to update my graphics card driver. I did both, nothing worked. I start to get frustrated and look onto Overwatch forums to see if other people's experiences could help. NOTHING DID. I checked another page, and it said to restart my PC, and to uninstall and then reinstall Overwatch and battle.net. I did both. NOTHING WORKED!. I then try * more times and ended up deleting ALL of my games on Battle.net and tried to uninstall battle.net*Blizzard App. And now it says that it can't unistall. PLZ HELP ME. I'VE BEEN TRYING TO FIX THIS FOR THE PAST * HOURS. This problem didn't happen * days ago. And doesn't happen when i play other games on other launchers as well. PLZ HELP.

GetHuman3792536 did not yet indicate what Blizzard should do to make this right.

How GetHuman3792536 fixed the problem
Uninstall Blizzard App*Launcher. Go into system settings and storage and uninstall. I had to open up control panel and click uninstall an app to force it to uninstall. Then delete all of your files for the game you are having issues with. I uninstalled the game, and deleted all of the files. Then reinstall everything again. And pray it works...
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Blizzard

Customer service issue
Reported by GetHuman3792536
Oct 19th, 2019 - 3 years ago
Fixed
GetHuman3792536 shared how to fix
Seen by 16 customers so far
Similar issue to 6168 others
0 customers following this
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Timeline

GetHuman3792536 started working on this issue
Oct 19th, 2019 7:15am
GetHuman3792536 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 7:34am

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