Hello Blizzard Billing***I am currently a subscription customer in World of Warcraft un...

GetHuman3375154's customer service issue with Blizzard from August 2019

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman3375154's own words
Hello Blizzard Billing***I am currently a subscription customer in World of Warcraft under this email address, & my subscription is paid through November **** (I think). Due to CA power company PG&E's "emergency power outage" in June, I no longer have a computer as it fried my CPU. I can not play WoW now & need to somehow suspend my account until I am able to get a new computer, probably not until Christmas. I do not want money back, I just want my subscription on hold so I don't lose play time I have paid for, & only until I am able to buy a new computer. I need instructions on how I could do that. **I am unable to access my accounts online due to only having a work computer & no other platform to connect, contact or work with your team to resolve this issue. If necessary for us to communicate, my cell phone number is ***-***-****. Once we discuss terms for suspending my account, I can provide the rest of the account information, including credit card info. **Please assist me in suspending my account until I can get a new computer so I don't lose the game time for which I have already paid. **Sincerely**Mona M Riffe

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Blizzard

Customer service issue
Reported by GetHuman3375154
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 4477 others
0 customers following this

Timeline

GetHuman3375154 started working on this issue
Aug 5th, 2019 11:13pm
GetHuman3375154 indicated the issue is not fixed yet.
Aug 7th, 2019 6:42pm

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