I’ve been having a bug with overwatch. Whenever I press play on battle.net it says play...

GetHuman-jnraethe's customer service issue with Blizzard from May 2019

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The issue in GetHuman-jnraethe's own words
I’ve been having a bug with overwatch. Whenever I press play on battle.net it says playing and then returns right back to play, this causes it so that I can’t play, I've tried everything to fix it (I even reinstalled the WHOLE windows operating system but to no result) I really want to play the event that’s coming up but I can’t consistently. Not only this but from time to time It let’s me play and I usually join a competitive match but in the middle of the match the game crashes and it returns to the battle.net app and says play and then the bug starts happening, the game has now banned me from competitive, I would really like to get it fixed and preferably unbanned from competitive. Thank you. (I also went on blizzard support and did all the steps to fix this and again to no result)

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Blizzard

Customer service issue
Reported by GetHuman-jnraethe
May 18th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3412 others
0 customers following this

Timeline

GetHuman-jnraethe started working on this issue
May 18th, 2019 1:14pm
GetHuman-jnraethe indicated the issue is not fixed yet.
May 18th, 2019 11:25pm
GetHuman-jnraethe indicated the issue is not fixed yet.
May 19th, 2019 1:50am
GetHuman-jnraethe indicated the issue is not fixed yet.
May 19th, 2019 3:21pm
GetHuman-jnraethe indicated the issue is not fixed yet.
May 19th, 2019 9:51pm
GetHuman-jnraethe indicated the issue is not fixed yet.
May 21st, 2019 10:01pm
GetHuman-jnraethe indicated the issue is not fixed yet.
May 21st, 2019 11:54pm