Firstly, overwatch asia server said can’t connect to game server so i logged out then t...

GetHuman2921919's Recover Account issue with Blizzard from May 2019

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Before contacting them, items GetHuman2921919 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman2921919's own words
Firstly, overwatch asia server said can’t connect to game server so i logged out then try to log in and thought it would work, then all of my potential passwords doesn’t work, starts to worry then clicked on “forgot my password” seems like there’s no option to recover my password via email so i tried to use your solution, but also forgot the secret question’s answer. Then i tried customer support saying that you guys needed my phone number, i typed it to recieve text but it automatically says “problem occurred, please try later” but it just keeps saying that no matter how many times i tried. Second option is government id but obviously yhis doesn't work out side US so now I’m frustrated worried and don’t know what to do, can you please *** reset password via email, I’m ***% sure people would want this feature, please reply need help, thAnks**Ps: Couldn’t find blizzard cs email and gethuman.com seems a bit sketchy, but hopefully this will truly help me

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Blizzard

Recover Account issue
Reported by GetHuman2921919
May 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3355 others
0 customers following this

Timeline

GetHuman2921919 started working on this issue
May 14th, 2019 5:34pm