I would like to receive a refund on my purchase of the Deluxe version of the Battle for...

GetHuman-efmartin's customer service issue with Blizzard from March 2019

5 views
 | 
2545 similar
 | 
0 following
Help with my Blizzard issue
First: share to improve GetHuman-efmartin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-efmartin's next move: go to the Blizzard help center.
Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-efmartin will want to follow the link below to head to their help center. We will check on GetHuman-efmartin later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-efmartin may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-efmartin's own words
I would like to receive a refund on my purchase of the Deluxe version of the Battle for Azeroth. I'd like to surrender the mount, the pet, and anything else that came with that purchase. I own World of Warcraft up to the previous expansion and would like my Battle.Net account reset to that expansion. I do NOT want to close my Battle.Net account.**My reason for doing this is that I found out last night, from my wife, that my son purchased a "dual" version of World of Warcraft to give to me for my upcoming birthday. He wants to start playing WoW with me. I'm really looking forward to that. However, I won't need to Battle for Azeroth expansion since he will be giving that to me.**Thanks very much. I hope you all can understand.**I am available via email or phone. (***) ***-****.
GetHuman-efmartin did not yet indicate what Blizzard should do to make this right.
I have an issue with Blizzard too
How GetHuman-efmartin fixed the problem
We are waiting for GetHuman-efmartin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Blizzard's attention and get better help faster. Tap below to get started.
Having Blizzard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-efmartin fixes it.
This email address isn't valid

Blizzard

Customer service issue
Reported by GetHuman-efmartin
Mar 13th, 2019 - 5 mons ago
I have an issue with Blizzard too
Not resolved
Seen by 5 customers so far
Similar issue to 2545 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-efmartin started working on this issue
Mar 13th 4:15pm