I was given a suspension for why is unclear I practiced widow and hand I only in quick...

GetHuman-xbizzare's customer service issue with Blizzard from January 2019

2011 similar
0 following
Help with my Blizzard issue
First: share to improve GetHuman-xbizzare's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xbizzare's next move: go to the Blizzard help center.
Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xbizzare will want to follow the link below to head to their help center. We will check on GetHuman-xbizzare later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-xbizzare may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-xbizzare's own words
I was given a suspension for why is unclear I practiced widow and hand I only in quick play for about a week and all the sudden mid game it says my account was suspended last I was aware there was no rules on playing a hero you want to play in overwatch unfortunately that seems to be the case I have already trued to appeal the ban this is not a fair punishment for simply playing your game this is the second time I have been suspended for this reason I have played the game since day * and am aware of the rules playing only hand I or widow is not a suspendable offense however I feel as if your support team is aware the reporting system is unfair and leans more towards being guilty of what they are reported for then if it is true or not if that was the case I wouldn't be in this situation I could understand if I had broken your rules but I didn't I would like for you to look at my last games I played I was doing great mostly gold medals every game I would like the suspension lifted and also this is the second time I was not sent a email about the suspension so at this point I don't even know if I'm banned or how long the suspension is for playing heroes in your game
GetHuman-xbizzare did not yet indicate what Blizzard should do to make this right.
I have an issue with Blizzard too
How GetHuman-xbizzare fixed the problem
We are waiting for GetHuman-xbizzare to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Blizzard's attention and get better help faster. Tap below to get started.
Having Blizzard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-xbizzare fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-xbizzare
Jan 24th, 2019 - 3 mons ago
I have an issue with Blizzard too
Not resolved
Seen by 2 customers so far
Similar issue to 2011 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-xbizzare started working on this issue
Jan 24th 3:14pm