I was given a suspension for why is unclear I practiced widow and hand I only in quick...

GetHuman-xbizzare's customer service issue with Blizzard from January 2019

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The issue in GetHuman-xbizzare's own words
I was given a suspension for why is unclear I practiced widow and hand I only in quick play for about a week and all the sudden mid game it says my account was suspended last I was aware there was no rules on playing a hero you want to play in overwatch unfortunately that seems to be the case I have already trued to appeal the ban this is not a fair punishment for simply playing your game this is the second time I have been suspended for this reason I have played the game since day * and am aware of the rules playing only hand I or widow is not a suspendable offense however I feel as if your support team is aware the reporting system is unfair and leans more towards being guilty of what they are reported for then if it is true or not if that was the case I wouldn't be in this situation I could understand if I had broken your rules but I didn't I would like for you to look at my last games I played I was doing great mostly gold medals every game I would like the suspension lifted and also this is the second time I was not sent a email about the suspension so at this point I don't even know if I'm banned or how long the suspension is for playing heroes in your game
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Customer service issue
Reported by GetHuman-xbizzare
Jan 24th, 2019 - 3 mons ago
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GetHuman-xbizzare started working on this issue
Jan 24th 3:14pm