My characters were deleted accept for one, which was my hunter. A couple months ago I w...

GetHuman-sarainm's customer service issue with Blizzard from January 2019

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The issue in GetHuman-sarainm's own words
My characters were deleted accept for one, which was my hunter. A couple months ago I was checking my account because I wanted to start playing again. And a couple days ago I check again and she was gone. No name and no server popped up. I haven't played in a year and I was wondering if there's a way I can recover my mounts and battle pets and maybe even a toon. I would like to get back into Battle for Azeroth. Is there a way I can have my things back, if it means no old character, if making a new one would my things still be on that account? I have rare mounts and battle pets and I don't want to lose them.**Thank you for your time and service, I enjoy this game greatly
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Customer service issue
Reported by GetHuman-sarainm
Jan 16th, 2019 - 9 mons ago
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GetHuman-sarainm started working on this issue
Jan 16th 4:42pm