I have tried countless different proposed fixes for lag and stutters in Heroes of the S...

GetHuman1858388's customer service issue with Blizzard from December 2018

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The issue in GetHuman1858388's own words
I have tried countless different proposed fixes for lag and stutters in Heroes of the Storm to no avail. I have tried adjusting the sound settings, messing with graphics settings, making sure GeForce is consistent with my in-game settings, making sure my internet connection is strong and stable, adjusting the number of CPU cores used in HoTS, turning off OneDrive, turning off XBOX DVR, clearing out my cache, doing a fresh reinstall of the game, minimizing the launcher during play, closing out all other resource-intensive programs, you name it. None of them have worked or have worked only temporarily (a game or two). I am running this on a i*-****K processor, GTX****Ti, **GB of RAM, *TB hybrid drive so my hardware should not be the issue here. I would LOVE to have this resolved, as I am huge fan of this game and have invested considerable time and money into this game. Thank you.

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Customer service issue
Reported by GetHuman1858388
Dec 29th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1704 others
0 customers following this


GetHuman1858388 started working on this issue
Dec 29th, 2018 8:07pm

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