got an email that said my account has been banned but I haven't played in a while becau...

GetHuman1700574's customer service issue with Blizzard from December 2018

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1700574's own words
got an email that said my account has been banned but I haven't played in a while because my gaming computer died. I even canceled my subscription until I get a new pc. There have been password change notices coming into my email but the password wasn't changed. there was even an authenticator added and removed from my account today that I did not do! It said I abused the economy but I haven't been on in over a month. I would like to be able to return when I get my new pc. I have not abused the economy. I have not paid for game items with real world currency.
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Blizzard

Customer service issue
Reported by GetHuman1700574
Dec 6th, 2018 - 2 mons ago
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GetHuman1700574 started working on this issue
Dec 6th, 2018 7:02am