To log in to my account, i need the authenticator. I bought a new phone and didn't tran...

GetHuman-alexmcc's customer service issue with Blizzard from November 2018

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The issue in GetHuman-alexmcc's own words
To log in to my account, i need the authenticator. I bought a new phone and didn't transfer the authenticator details and can no longer access it, therefore i can no longer log into my account. I tried the support line but it just directs me to the website and hangs up. I try the website, but to get help i need to log in, which i cant. This is such bullshit that i can access my account anymore for this simple mishap.
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Customer service issue
Reported by GetHuman-alexmcc
Nov 27th, 2018 - 9 mons ago
I have an issue with Blizzard too
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Seen by 5 customers so far
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Game Version Type
Name of Account Holder
GetHuman-alexmcc started working on this issue
Nov 27th, 2018 10:04pm