My account authenticator was stolen and I can't sign in to remove it. I have also moved...

GetHuman-mikehake's customer service issue with Blizzard from November 2018

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The issue in GetHuman-mikehake's own words
My account authenticator was stolen and I can't sign in to remove it. I have also moved out of state. When I send my government ID through blizzards recovery system it just puts me in a loop of trying to sign in w*o authenticator then asks for my government ID again. I will check my old email account "*****@***.com" for blizzards response because that is the one blizzard has on file and should help to verify my identity. *Thank you*Michael Hakes
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Customer service issue
Reported by GetHuman-mikehake
Nov 25th, 2018 - 3 mons ago
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Seen by 4 customers so far
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Password
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Game Version Type
Name of Account Holder
Timeline
GetHuman-mikehake started working on this issue
Nov 25th, 2018 1:49pm